This area is dedicated to students and users of MindPlanning®.  For any technical support issues that are not addressed in our Frequently Asked Questions area, please send an email to: support@mindplanning.com.

• Do I need to download any special software to use MindPlanning®?
• How do I ensure that I have Adobe® Flash Player v9 installed?
• I can't see anything when I log on?
• I have forgotten my password, what do I do?

Client Area: Usage Issues

• I have registered my details, what do I do next?
• What do I receive when I purchase a licence for MindPlanning®?
• How long can I use MindPlanning® once I have purchased it?
• Can I use MindPlanning® on a different PC to the one I purchased it on?
• How do I use the questions within MindPlanning®?
• There are no buzz words in the questions, what do I do?
• I am finding it difficult to understand the number of buzz words in the answer plan
• My email address has changed, what do I do?
• Why does MindPlanning® not have full content solutions?

Client Area: Non Technical Support

This area is dedicated to other FAQ's that students ask and we hope that they will be of use to you:

• What are the changes to the assessment of the CIMA Managerial Papers from May 2007?
• When can I purchase MindPlanning®?

• What is the enhanced functionality I can find within MindPlanning®?

• TOPCIMA Solberri Download

Partner Area: Non Technical Support

This area is dedicated to other FAQ's that partners ask and we hope that they will be useful:

• What is the Partnership Programme?
• How long does my subscription to the Partnership Programme last?
• What are the benefits of joining the Partnership Programme?
• What do our partners say about us?
• What do other corporates say about MindPlanning®?
• How do I join the Partnership Programme?
• More information on the Partnership Programme.

Please contact us should you have any other queries; we do listen to our students and partners, so please help us help others by adding useful issues here.

Best wishes

The MindPlanning Team